What is Knowledge Management

This is information age. To survive in this information age organizations should use
information efficiently and effectively.
Knowledge management includes identifying and mapping intellectual assets within the
organization, generating new knowledge for competitive advantage within the organization,
making vast amounts of corporate information accessible, sharing the best practices, and
technology that enables all of the above including groupware and intranets.

A comprehensive definition on knowledge management is “Knowledge Management caters
to the critical issues of organizational adaptation, survival and competence in face of increasingly
discontinuous environmental change. Essentially, it embodies organizational processes that seek
synergistic combination of data and information processing capacity of information technologies,
and the creative and innovative capacity of human beings.”